My concern is that your agents are not only accessing files they aren’t assigned, but they are also sharing private information about others.
It involved the elderly woman rear-ending Anne’s vehicle. In 2016 my Ex came home and gave me detailed information regarding an accident involving Anne Coulter, and a wealthy elderly woman in Palm Beach.
I’m writing to express concerns about the culture in the West Palm Beach offices. I’ve been holding onto this information for a long time, but didn’t want to seem like I was seeking revenge on my Ex. I wouldn't recommend Progressive to anyone. I've tried to reach him several times since this, no luck so I'm gonna have to turn it over to my attorney. He got angry and couldn't answer and hung up the phone. I finally got tired of his lies and said ok tell me what color is the boat if I sent you pics.
PROGRESSIVE CONTACT US SERIAL
I told him no he ask for a pic of the serial # and that's what I sent. After I brought this to the attention of his boss he automatically calls me trying to make up a story that I sent him pictures for that purpose. So he cant make a claim without seeing the boat but can deny one. He only seen the lower unit that was removed by the shop. The adjuster told me that he couldn't make a claim without physically seeing the boat so we set up a time but he denied the claim the day before and never came to look at the boat for damage. The adjuster denied the claim due to mechanical failure. He makes the decisions and doesn't ask the shop for their input even though they have certified mechanics. The tool has no proof of calibration and the adjuster has no certifications for boat motors. The adjuster measures the shaft with a instrument used for precise measuring. After taking it to the second shop to be taken apart for the adjuster to look at. I have been a customer since 2004 and made a claim on my boat in which was damaged from the result of hitting something hidden below the water.
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